ABOUT PCH GLOBAL

PCH is a web portal designed to handle different verticals of insurance industry not limited to health, life dental, auto, mortgage, property and causality for servicing end to end processing of their request.

The portal is backed with key features required by any insurance industry vertical to get their service in one stop. This portal is meant for all kind of entities involved in the business to get their service by its unique features.

Our innovative web platform having different feature sets to support your business process which includes multi lingual, data aggregation, data enrichment, business rules, workflow, unified communication services, payment gateway, third party integration, analytics and storage. These features are customized according to the different markets with the help of our technology and global industry experience. Also our integrated portal enhances your business through big data analytics, cloud & mobility, dashboard & reporting to reap the maximum benefit. With all these features our portal act as a unified platform to get your complete set of service at one stop. Some of the business process which PCH serves end to end across the verticals are claims processing, payment processing, revenue integrity, etc.,

As we serve different market segment across the globe we ensure to follow the region and process specific security and compliance with respect to data and other aspects. Our portal is affiliated and associated for industry compliance and having security certification to ensure the security of the data.

How IT Works

Portal

Portal support different user groups within an organization to access and perform business function. Portal support process initiation, track the status and manage outcome with interactive dashboard and reports.

Data Aggregation

Ingest structured and unstructured data in any format (Image & text) and integrate documents from disparate sources. Seamless integration of enterprise, open source and 3rd party data

Data Enrichment

Apply OCR, ICR, and OMR technology for automated data capture. Improve data quality with cross checking, validity and relevance tools

Business Rules

Rule engine is a collection of process to define, analyze, execute, audit and maintain rules according to the need and it enable user to define and manage rules.

Workflow

PCH workflow is designed to handle end to end procedure to get the outcome of process for any business segment we manage. Any process needs to cross multiple phase for the outcome and our workflow connect each phase with our technology expertise for the smooth flow. Each process stage can be tracked and reported if needed.

Payment Gateway

End-to-end payment processing capabilities and supports multiple payment modes and transactions. Payments can be managed through different channels like online, mobile, automated clearing house, etc. This feature ensures faster cash deposits and collections.

3rd Party Integration

PCH is capable of integrating with any of the existing third party systems for the business continuity or with any new third party systems can be integrated without any complexity.

Analytics

Analytics is advanced solution for any of the business to get maximum gain hidden on their process. Configurable dashboards with dynamic drilldown capability providing real-time visibility and alerts for mission critical data.

Unified Communication Services

PCH is equipped with intelligent communication and presentment feature for automated engagement and response though any media channel like SMS, Chat, Voice, Print, Email, Mobile. PCH provide interactive web dashboard for their user to know all process metrics and key performance indicators for better decision making

BoxOffice

Organized collection of data, information or documents which PCH process are stored in a centralized with highly secured and compliant environment. These can be used for future references. It offers backup and restoration to ensure business continuity at any case.

  • Portal
  • Data Aggregation
  • Data Enrichment
  • Business Rules
  • Workflow
  • Payment Gateway
  • 3rd Party Integration
  • Analytics
  • Unified Communication Services
  • BoxOffice

25+

Year Experience

120+

Service Centers Worldwide

100+

Insurance clients across globe covering Health, Auto, banking, etc

40/100

Top global banks

SECURITY

Follow all industry standards and compliance for our processes

PCH Values

COST CONTAINMENT & VALUE ENHANCERS

  • Achieve Productivity Gain by reducing repetitive tasks and by enabling clean submission
  • Achieve consistent Quality through process triggers
  • Multi Lingual capabilities
  • Constant correction feedback through analytics from each downstream process resulting in overall process improvements
  • Change requests managed within workflow and tracker to minimize the time and cost
  • Quicker ROI

Business Values

Business Values

  • Very short deployment cycle configurable capabilities
  • Minimal capital investments
  • Training & Helpdesk support
  • Certifications from Banking & Financial, Healthcare industry
  • US federal and State Agencies including VA and other agencies environment deployment certification

Business Values

Business Values

  • Flexible Pricing Models tasks and by enabling clean submission
  • Transaction pricing leading to use based costing model

WHAT'S NEW

Latest News

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Blog Post

Look what the business people said about our initiatives

Insurances never been so easy like this.

press release

We are inaugrating our charity program.

Also providing additional mobile app solutions make the task easier